Give a Discount to a Specific Family

You may occasionally need to provide a discount to a specific family. The discount can be applied for many different reasons:

• You offer discounts to parents who volunteer
• Staff discounts
• Families who can't afford the registration fees

In this example, let's assume that you have setup basketball registration with a $100 registration fee. You want to give a $50 discount to a parent who has volunteered to coach. Although this is a discount, it will be applied directly to the family statement on the submission management screen, as opposed to creating a discount in Discounts and Fees.

The discount should be applied before the parent pays. There are two ways to do this:

• The parent can create the registration for their child, but stop before submitting payment
• You can use the Add Submission feature on the Manage Submissions screen to start the registration on behalf of the family, and stop before submitting payment.
• In either case, the parent will need to login and pay after you have followed the steps below to apply the discount.

To apply the discount to the family account:

• Click Sports Management on your homepage
• Click Manage Online Registration
• Click Manage Sports Submissions
• Select the basketball registration and click Search
• Click on the player's registration to show the details
• Click the Apply Payments / Credits / Charges link
• Select Apply a Credit
• Enter the amount, $50 in this example
• Enter a description, such as "Volunteer discount"
• Optionally enter a comment that will be visible to the parents, or a comment visible only to admins
• Click Add Credit

In this example, the discount of $50 will be added to the family statement, reducing their payment due to $50. You can click Send a Payment Link to send the parent a link that will allow them to submit payment and complete their registration.